Customer Care
Welcome to Customer Care. You can find the answers to most questions quickly using the tools and information in Customer Care. Or contact us by phone at (800) 789-9887 Monday through Friday, 9AM - 8PM ET.
Existing Customers (most options below require login) |
What is the difference between Quikbook Hotels and Quikbook's Hotel Marketplace?
Quikbook Hotels
This is Quikbook's core service: individually negotiated discount rates at hand-picked hotels in America's larger cities. This is what we do best. What's more, most Quikbook Hotels are designated "QuikPick" and do not require you to pre-pay for your stay. You can book them today and pay the hotel directly when you check out. And if you need to change or cancel your reservations at these hotels you can do so without any penalty fees or charges. Our praise-winning policies are designed to provide frequent travelers with the flexibility they need. No other hotel reservation site can offer you these conveniences.
Hotel Marketplace
Be sure to use Quikbook Hotels for discounted reservations in major US cities. For other destinations, check out over 55,000 hotels worldwide at our Hotel Marketplace. With Hotel Marketplace, you're still assured the best possible rates with the RestEasy guarantee. How does it work? It's easy. If you book a pre-paid RestEasy hotel rate and find that exact same room online for the same dates at a lower price within 24 hours of your booking, Hotel Marketplace will refund the difference.
It's important to note, however, that unlike Quikbook Hotels, most Hotel Marketplace reservations require pre-payment. Furthermore, the extremely favorable promotions, sale rates, and cancellation policies you find at Quikbook Hotels are not applicable to hotels featured on Hotel Marketplace.
If I have a problem with any of my Quikbook or Hotel Marketplace bookings,
what number should I call?
Quikbook Hotels agents can be reached at (800) 789-9887.
Hotel Marketplace agents can be reached at (866) 768-9330.