The Sanctuary Hotel

Cancellation and Deposit Policy

The Sanctuary Hotel

You must make changes or cancellations with Quikbook at least four business days prior to arrival. Within four days of arrival, you must cancel with the hotel directly or you will be subject to a 'no-show' charge equal to the first night room rate plus tax. This hotel requires cancellation 72 hours prior to the day of arrival.

PLEASE NOTE THIS HOTEL CHARGES A DEPOSIT EQUAL TO THE FIRST NIGHTS ROOM RATE PLUS TAX AT THE TIME OF BOOKING WHICH IS FULLY REFUNDABLE AS LONG AS YOU CANCEL 72 HOURS PRIOR TO THE ARRIVAL DATE.
CANCELLATION POLICY FOR SPECIAL EVENTS IS:

CANCELLATIONS MUST BE MADE BEFORE 4:00PM(EST) 30 DAYS PRIOR TO ARRIVAL TO AVOID A CHARGE OF THE ENTIRE OF STAY. THE FILL AMOUINT OF THE LENGTH OF IS CHARGED AT TIME OF BOOKING AND THE CREDIT CARD ISED TO MAKE THE RESERVATION MUST BE PRESENTED UPON CHECK-IN.

THE ABOVE CANCELLATION POLICY APPLIES ON THE FOLLOWING DATES: DEC 1-9, 2012; DEC 30 - JAN 1,2013

How to Cancel

• Go to the homepage of Quikbook.com, click "Change an Existing Reservation" and follow the instructions. (This option is only available if you made your reservation online.)
• Or call (800) 789-9887 and use our automated reservation service. During regular hours, you can talk to a Quikbook.com agent. To cancel by phone, you will need the Quikbook.com Reservation Number we send you.
• To be sure a reservation is completely cancelled, you MUST have a cancellation number from Quikbook.com or the hotel.